Privacy Policy

Introduction

At Steamclean Auto Detailing ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Book an appointment or request a service quote
• Contact us via phone, email, or contact form
• Subscribe to our newsletter or promotional emails
• Create an account on our website
• Purchase products from us

This information may include:

• Full name
• Email address
• Phone number
• Mailing address
• Vehicle information (make, model, year)
• Payment information (processed securely through third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Device identifiers

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our auto detailing services
• To process appointments and service requests
• To communicate with you about your bookings, inquiries, and service updates
• To process payments and fulfill orders for products
• To send promotional emails and marketing communications (with your consent)
• To respond to your questions and provide customer support
• To analyze website usage and improve our online experience
• To comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, email service providers, website hosting)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner
• With Your Consent: We may share information with your explicit consent for specific purposes

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. You can control cookie preferences through your browser settings.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access and obtain a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications
• Object to processing of your information
• Request data portability

To exercise these rights, please contact us at (651) 508-2109 or [email protected].

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: